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upbuilder.

Troubleshooting

When a build looks wrong

Find your symptom below.

Find your symptom

My icons turned into pictures

Icons drawn as vectors are always exported as images. Text set in an icon font is too.

  1. 1This is expected for vector icons, and they will look correct.
  2. 2If the icon came from an icon font, redraw it as a real vector.
  3. 3Check the icon is visible in Figma, since hidden layers are skipped.
What becomes an image
A whole section became one flat image

The group looked like artwork rather than layout, so it was flattened into a single picture.

  1. 1Name the layers inside it instead of leaving names like Rectangle 3.
  2. 2Add a real text layer inside the group.
  3. 3Reduce nesting so the group is not buried many levels deep.
  4. 4Send the design again and rebuild that section.
What becomes an image
The layout is off or spacing looks wrong

The Figma structure was ambiguous, so the layout had to be inferred.

  1. 1Use Auto Layout for real rows and columns.
  2. 2Replace empty spacer layers with parent padding and gaps.
  3. 3Use one frame per real page section.
  4. 4Ask for structural corrections before spacing ones, since structure moves everything.
Naming and structure
Mobile looks wrong

Without a mobile reference, responsive behavior is inferred from the desktop design.

  1. 1Design a mobile frame in Figma.
  2. 2Send it along with the desktop frame.
  3. 3In project setup choose Group by breakpoint and assign each design its viewport.
Designing for breakpoints
Fonts look wrong

A custom font was not uploaded, or the destination does not have it installed.

  1. 1Upload the font files when project setup asks for them.
  2. 2Use real Figma text, since outlined text becomes a picture.
  3. 3For Webflow, install the fonts in your Webflow site before pasting.
Text and fonts
The build stopped partway

The build paused, or another project is already building on your account.

  1. 1Wait a few seconds.
  2. 2Press Continue build to resume from the last checkpoint.
  3. 3Check whether another project is building, since only one runs at a time.